For facility & property managers

The copper line behind your phone is being retired. Plan the replacement now.

Carriers are shutting down analog copper on their own schedule, and the notice you get may be short. Before that happens, someone has to know exactly which circuits in your building still run on it — and what each one is legally required to do. That is a 20-minute phone call, not a procurement project.

No cost, no obligation, nothing to install to have the conversation.

Where things stand

The copper sunset is the carriers’ deadline, not a sales pitch.

Four things worth knowing before you plan a budget. Every claim below links to the filing or the reporting it came from, so you can check it yourself — or hand it to someone who will.

REGULATION
The FCC’s Network and Services Modernization Order consolidates technology-transition discontinuance rules into a single standard, grants carriers blanket authority to grandfather legacy voice service over copper, and applies a 31-day automatic grant to discontinuance applications. It also ends the Commission’s own public notices on copper retirement — a warning channel building owners used to have.
CARRIER PLANS
At its December 3, 2024 investor meeting, AT&T said it intends to essentially retire its copper network by 2029, with no customers left on copper in first-phase wire centers by 2027. Lumen/CenturyLink continues to file copper-retirement notifications with the FCC.
SHORT FUSE
Verizon’s Dracut and Watertown, Massachusetts notice set retirement for “on or after November 7, 2025” and states that Verizon “may require customers and interconnecting entities to migrate services off of copper facilities well before the copper retirement implementation date.”
COST CURVE
Following FCC deregulation, carriers have aggressively hiked prices to incentivize users to migrate. Traditional business POTS lines that historically cost $50 to $100 now routinely bill between $150 and $500+ per month, with extreme unmanaged legacy lines occasionally exceeding $2,000 per month.

Step one

Build the circuit inventory before you talk to anyone.

Most buildings have more analog circuits than anyone remembers signing for. Tick what you have — it takes a minute, and it gives you the list to read off when you call.

Circuit inventory

Nothing is sent anywhere. This builds a summary you can copy or read aloud.

Nothing selected yet. Most buildings find between four and a dozen.

THE PART THAT CARRIES LIABILITY

What NFPA 72 and ASME A17.1 actually require of you.

Life-safety communication is required whether or not the phone company still sells you a line to carry it. Two codes do most of the work here:

NFPA 72

Fire alarm communications

The edition your jurisdiction has adopted governs, not the newest one published — and adopted editions vary widely by state and city. Confirm which one your AHJ enforces before anyone specifies hardware, because that answer decides what is acceptable at inspection.

ASME A17.1 / CSA B44

Elevator emergency phones

The 2019 and 2022 editions raised the bar for two-way communication, accessibility and reliability. Migrating elevator phones off copper to a compliant path is now standard practice, not an upgrade.

Everything else

Fax, POS, gates, paging, security

These have no code protecting them and no grace period. When copper is retired without a replacement plan, they simply fail or become unreliable — usually at the worst moment.
The trap is timing. A retirement notice can arrive with weeks of runway, and fire-alarm and elevator work needs AHJ coordination, scheduling and inspection. Buildings that wait for the notice are the ones that end up paying rush rates to stay compliant.

WHAT THE CALL ACTUALLY IS

Your POTS line replacement plan, in one twenty-minute call.

We are not going to pitch you on the phone. The call exists because the answers depend entirely on your addresses, your carrier and your AHJ — which is not something a web page can tell you.
1

We go circuit by circuit with you

Every analog pair and what sits on the far end of it — including the ones that have been billing for years with nothing attached.
2

We check the notices for your addresses

Carrier copper-retirement and discontinuance disclosures are public. We tell you what has been filed for where you are, and what has not.
3

We sort it by use case, not by line

Fire and life safety, elevator communications, and everything else each have different requirements and different urgency. They should not be handled as one bucket.
4

You get numbers to take to finance

What you are spending on copper today, what the replacement path costs, and where the run-rate savings land. In writing, yours to use however you want.

Common questions

What facility managers ask us first.

Not shopping. Sorting. Split your circuits into the ones a code official cares about — fire alarm communications, elevator emergency phones, area-of-refuge stations — and everything else. The first group sets your real schedule because it involves people outside your building. The second group can follow at your own pace. Buying hardware before that split is how projects get redone.

Because the wiring is the quick part. A fire alarm communications change generally has to be coordinated with your monitoring provider, documented, and accepted by your authority having jurisdiction, and inspectors work to their own calendar rather than your carrier’s. That sequencing, not the hardware, is what turns a short notice window into a rushed and expensive one.

Whichever one your jurisdiction has adopted — which is often not the newest edition published. Adopted editions of NFPA 72 and of ASME A17.1 / CSA B44 vary between states and sometimes between cities in the same state. Confirming the enforced edition with your AHJ before anything is specified is the single cheapest step in the whole project.

Often, yes, once you touch it. Existing installations are frequently allowed to remain as-is under the edition they were approved under, but replacing the communication path is generally treated as new work and reviewed against the currently adopted edition — and the 2019 and 2022 editions raised the bar on two-way communication, accessibility and reliability. Your AHJ makes that call, so ask before you plan around a grandfathered install.

Against your current copper bill, not against zero. As carriers de-emphasize copper, the lines still on it commonly run $100–$150 a month each, and steep increases have pushed individual circuits past $200 and in some documented cases beyond $500. Most buildings we talk to are comparing a one-time project against a monthly charge that is still climbing.

For a break room fax line, that is a defensible choice. For a fire alarm communicator or an elevator phone, the line going dead is a deficiency from the moment it happens, and you do not control when an inspector, an insurer or an incident discovers it. The waiting strategy trades a planned project for an unplanned one at a worse price.

Start here

Call us before the notice arrives.

The fastest path is the phone. We will tell you what has to move, what can wait, and what it costs — before a carrier notice sets the schedule for you. If it is easier to have us reach out, use the form.

Submitting assembles a summary you can send to us in one click or read to us on the phone.